It All Started with a Handshake
Nug Republic was established by two life-long friends. On one Saturday evening, these buddies began discussing the opportunity to found a company based on their personal morals and ethics. Determined to provide the type of customer service that has long been forgotten by large corporations, the founders of Nug Republic base their business model around you—the customer.
With this commitment in mind, Nug Republic was born. With an immense amount of hard work and steadfastly sticking to the founder’s original philosophy, Nug Republic has developed an extremely loyal customer base. In fact, the vast majority of our customers come from referrals, rather than through extravagant advertising. You will certainly notice a difference when shopping with Nug Republic, and will know that you’re not just another sale, but a valued part of a growing family.
We’re More Than a Company—We’re Family
Since its launch, Nug Republic has enjoyed sensational growth. Today, we make up a large team of honest and hardworking individuals, all of whom are entirely dedicated to satisfying our treasured customers. Everyone at Nug Republic considers the others as family, rather than mere coworkers. Smiles, hugs, and laughter are daily experiences at our facility, and we all truly enjoy every moment of our time here.
That same attitude and belief is also transferred to our customers, many of whom we know by name. With an award-winning customer service team, who are available by phone and email, we always ensure that all of your questions, comments, and concerns are heard and appreciated. This is one of the primary areas that Nug Republic truly shines—true customer service. From your very first experience with us, you will realize the Nug Republic difference. We will never be satisfied until we know you are, and will do everything we can to make sure you always leave with a smile on your face.
Located in Sunny San Diego
Nug Republic operates out of our warehouse in San Diego, California. Committed to offering the very best customer experience possible, we will stay here as long as it takes to make sure that your orders are processed, packaged, and shipped out to you faster than any other company within the industry.
Our dedicated customer service team is always here to help you either by phone or email.
Here is our contact information:
Phone: 888-703-VAPE (8273)
9187 Clairemont Mesa Blvd., Suite 596
San Diego, CA 92123
How it all works:
Nug Republic operates out of our own warehouse in San Diego. We purchase all of our products directly from the manufacturer or an authorized distributor. We are very staunchly opposed to clone devices or counterfeit products. As such, we stand by our 100% guarantee that ever item sold on the Nug Republic website is authentic.
Once your order is placed, it will be printed, processed, and packaged directly from our warehouse. We do not outsource any aspect of our shipping process, leaving behind third-party fulfillment or drop-shipping, as is often done by many other companies in the industry. This not only allows us to control the quality of your shopping experience, but also enables us to offer the lowest pricing possible.
Additionally, by handling all of the packaging and shipping orders in-house, we are able to provide the fastest shipping turnaround in the industry. In fact, any order that is placed by 12PM (PST) will be shipped out the same day.
Our Promise to You
There is nothing more important to the Nug Republic team than our customers. We firmly believe that great customer service is more than just a friendly voice, but requires genuine care, concern, and appreciation. This approach has not only honored us with the very best and most loyal customers, but has also earned us a truly impressive array of glowing reviews and awards from across the globe. As a subsidiary of the highly-acclaimed and well-known vape retailer, Vapor Authority, Nug Republic has a longstanding reputation throughout the industry, and is backed by a devoted team of trusted individuals who are always here to serve you.
We promise to always maintain this same philosophy, ensuring that you are treated with the respect and care that you deserve. We further guarantee that you can always shop with peace of mind, knowing that you will be purchasing genuine products at the lowest prices.
We wholeheartedly thank all of our valued customers for helping make Nug Republic one of the most trusted and respected companies in the industry today!